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Zoho Desk

Zoho Desk

Richa Gupta Richa Gupta 5
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What is Zoho Desk?

Provide a great customer support experience with Zoho Desk. Prioritize, manage and close an ever-increasing volume of requests that reach your organization through a variety of channels. Build and publish a support knowledge base. Analyze and improve the performance of your customer support team. Zoho Desk is a flexible, Cloud-based help desk support software with Contextual AI that allows you to provide the support experience your customers deserve.

Specification: Zoho Desk

Platform

Customization

User, Role, and Access Management

Reporting

Dashboards
Ticket and Case Management

Ticket Creation User Experience

Ticket Response User Experience

Workflow

Response Automation

SLA Management

Attachments/Screencasts

Ticket Collaboration
Communication Channels

Customer Portal

Email to Case

Chat/Live Support
Internal Use

Customization

User Reviews

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signNow

signNow

Richa Gupta March 3, 2022
signNow is an award-winning e-signature solution used by millions of people to sign, send and manage documents on any device. E-Signature users rate signNow ahead of competitors in key categories like Setup, Maintenance, Support, Ease of Business and Signature Process. signNow's industry-leading mobile capabilities have made it the #1 e-signature app in the Apple App Store. And Enterprise users rated signNow the #1 Enterprise software with an average satisfaction score of 9.56 out of 10.
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GreenGeeks
9.7/10

GreenGeeks

Richa Gupta March 2, 2022
GreenGeeks provides green energy web hosting in Shared, Reseller, VPS and Dedicated Server packages.
★★★★★
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$2.95
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World's #1 Green Energy Web Hosting Provider.
Greengeeks is a good web hosting solution for all types of web hosting users.
Speed
10
Support
9.9
Ease of use
10
PROS:
  • Green technology friendly
  • They are super awesome fast servers.
  • Offer extra optimization service.
CONS:
  • No 24/7 Phone Support
  • Don’t Take ‘Unlimited’ Too Literally
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Prospect CRM

Prospect CRM

Richa Gupta March 3, 2022
CRM solutions for all businesses with market-leading flexibility, integration, and mobility.
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Re:amaze

Re:amaze

Richa Gupta March 3, 2022
Re:amaze is a helpdesk and customer messaging platform designed from the ground up for modern web based businesses. Re:amaze can be fully integrated and embedded into websites or apps for rich, seamless customer conversation management via email, live chat, social media, SMS, and voice applications. Re:amaze also comes with marketing automation built in so marketers and support personnel can collaborate and convert more customers.  
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Zipwhip

Zipwhip

Richa Gupta March 2, 2022
Zipwhip enables businesses to send and receive text messages using their existing landline, VoIP, and toll free phone number to increase sales and customer satisfaction.
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Wave
9.8/10

Wave

Richa Gupta March 3, 2022
The world's fastest growing small business accounting software.
★★★★★
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Simple & Easy
9.6
Invoicing Made Easy
9.9
Best Accounting and invoice manager
9.8
PROS:
  • Simple & Easy
  • Invoicing Made Easy
  • Best Accounting and invoice manager

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