Zoho Desk Reviews: Details, Pricing, & Features

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Platform

Customization

User, Role, and Access Management

Reporting

Dashboards

Ticket and Case Management

Ticket Creation User Experience

Ticket Response User Experience

Workflow

Response Automation

SLA Management

Attachments/Screencasts

Ticket Collaboration

Communication Channels

Customer Portal

Email to Case

Chat/Live Support

Internal Use

Customization

Category:

Zoho Desk pulls in all your customer interactions from across multiple channels into a single, clean interface. You can then seamlessly continue these conversations and help customers easily.

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What is Zoho Desk?

Provide a great customer support experience with Zoho Desk. Prioritize, manage and close an ever-increasing volume of requests that reach your organization through a variety of channels. Build and publish a support knowledge base. Analyze and improve the performance of your customer support team. Zoho Desk is a flexible, Cloud-based help desk support software with Contextual AI that allows you to provide the support experience your customers deserve.

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Vendor Information

  • Store Name: Snehil Prakash
  • Vendor: Snehil Prakash
  • 4.85 4.85 rating from 97 reviews
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Product Description

Plytix is a central hub where e-commerce teams can manage their products. Enrich, organize, and distribute product content with the Plytix PIM and analyze cross-channel performance with the Plytix Product Analytics tool. How do you position yourself against your competitors? Plytix is a versatile tool built to help you get your products to market faster and grow online. This is how we stand out from the rest: - We are renowned for our amazing customer support team (see what our customers say about us down below). We pride ourselves in helping you every step of the way from implementation to growth - We are an easy to use, intuitive platform, made by content people for content people. This means no painful setups and no development required. - We like giving our users all the flexibility they need to work with their products. That's why we built a fully customizable tool - We have a no bullshit pricing model. Add unlimited users for free and work with everyone together in real-time
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Zoho Desk Reviews: Details, Pricing, & Features
Zoho Desk Reviews: Details, Pricing, & Features
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