Provide a great customer support experience with Zoho Desk. Prioritize, manage and close an ever-increasing volume of requests that reach your organization through a variety of channels. Build and publish a support knowledge base. Analyze and improve the performance of your customer support team. Zoho Desk is a flexible, Cloud-based help desk support software with Contextual AI that allows you to provide the support experience your customers deserve.
| Platform | Customization User, Role, and Access Management Reporting Dashboards |
|---|---|
| Ticket and Case Management | Ticket Creation User Experience Ticket Response User Experience Workflow Response Automation SLA Management Attachments/Screencasts Ticket Collaboration |
| Communication Channels | Customer Portal Email to Case Chat/Live Support |
| Internal Use | Customization |
| FREE | $0for 3 agents | Completely Free upto 3 agents
|
| STANDARD | $12/agent/month | Features from FREE +
|
| PROFESSIONAL | $20/agent/month | Features from STANDARD +
|
| ENTERPRISE | $35/agent/month | Features from PROFESSIONAL +
|
Live Chat Software
Live support tool that enables businesses to communicate with their website visitors in real time so as to improve conversions, sales and customer satisfaction
Live Chat Software
Live Chat Software
Premium live chat and help desk software for business websites. E-commerce and customer service software with built-in ticketing system.
Live Chat Software
Freshchat is a modern messaging software built for sales and customer engagement teams to talk to prospects and customers on the website, mobile app, or social pages.
Live Chat Software
LiveAgent helps businesses provide better customer service across all communication channels including email, chat and phone. Deliver customer Wow and grow your business with LiveAgent, a customer service software trusted by 30.000+ companies worldwide.
Live Chat Software
Live Chat Software
Reviews
There are no reviews yet.