LiveChat
Premium live chat and help desk software for business websites. E-commerce and
Premium live chat and help desk software for business websites. E-commerce and customer service software with built-in ticketing system.
◷ Last updated: Mar 3, 2022
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Product overview
About LiveChat
What is LiveChat?
LiveChat – premium live chat and help desk software for business. Designed and built specifically for amazing customer service. Used in 150 countries by over 27,000 companies, including small, medium and enterprise size businesses.
Use LiveChat if you wish to improve customer satisfaction and increase online sales results.
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Platform
Customization
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Ticket and Case Management
Ticket Creation User Experience Ticket Response User Experience Workflow Response Automation
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Communication Channels
Chat/Live Support
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Communication
Pop-up Chat Notifications In-App Messaging
Capabilities
Key Features
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Platform
Customization
✉
Ticket and Case Management
Ticket Creation User Experience Ticket Response User Experience Workflow Response Automation
⚡
Communication Channels
Chat/Live Support
✓
Communication
Pop-up Chat Notifications In-App Messaging
☁
Internal Use
Customization Conversation Archiving Lead Development Knowledge Base Team Inbox Customer Profiles
Plans and cost
Pricing
Starting from
Custom pricing
Pricing can depend on the plan, billing cycle, usage, and included features. Confirm current pricing with the vendor before purchasing.
Customer feedback
What Users Say
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