Zendesk Support Suite Reviews: Details, Pricing, & Features

Add to wishlistAdded to wishlistRemoved from wishlist 0
Platform

Reporting

Dashboards

Ticket and Case Management

Ticket Creation User Experience

Ticket Response User Experience

Workflow

Response Automation

SLA Management

Attachments/Screencasts

Ticket Collaboration

Customer and Contacts Database

Communication Channels

Customer Portal

Email to Case

Chat/Live Support

Social Integration

Interaction

Tickets and Tagging

Category:

Provide customer support by email, social media, voice, and mobile phone with complete data reporting, TRUSTe certification, and 90+ integrations.

 

Add your review

What is Zendesk Support Suite?

It can be complicated to provide support across channels — but your customers don’t need to know that. The Support Suite allows your business to have natural conversations with your customers, without letting them feel what’s going on behind the scenes. It’s sophisticated enough to meet complex needs, and simple enough to let you get up and running immediately.

The Support Suite lets you have conversations with customers on any channel (email, chat, voice, and even social messaging apps like Facebook, WhatsApp, Apple Business Chat and more), while keeping all the interactions and relevant context in one place for your agents. It’s a unified agent workspace — helping your teams provide a faster, more personal experience to your customers.

Zendesk is a service-first CRM company that builds support, sales, and customer engagement software designed to foster better customer relationships. From large enterprises to startups, we believe that powerful, innovative customer experiences should be within reach for every company, no matter the size, industry or ambition. Zendesk serves more than 160,000 customers across a multitude of industries in over 30 languages. Zendesk is headquartered in San Francisco, and operates offices worldwide. Learn more at www.zendesk.com.

User Reviews

0.0 out of 5
0
0
0
0
0
Write a review

There are no reviews yet.

Only logged in customers who have purchased this product may leave a review.

Vendor Information

  • Store Name: Snehil Prakash
  • Vendor: Snehil Prakash
  • 4.85 4.85 rating from 97 reviews
Added to wishlistRemoved from wishlist 0
Vectera
Added to wishlistRemoved from wishlist 0
Added to wishlistRemoved from wishlist 0
Majestic
Added to wishlistRemoved from wishlist 0
Added to wishlistRemoved from wishlist 0
uAttend Reviews: Details, Pricing, & Features
Added to wishlistRemoved from wishlist 0
Added to wishlistRemoved from wishlist 0
Zoho Desk
Added to wishlistRemoved from wishlist 0
Added to wishlistRemoved from wishlist 0
Accounting Seed
Added to wishlistRemoved from wishlist 0
Added to wishlistRemoved from wishlist 0
Camtasia Reviews: User Reviews and Ratings
Added to wishlistRemoved from wishlist 0
Zendesk Support Suite Reviews: Details, Pricing, & Features
Zendesk Support Suite Reviews: Details, Pricing, & Features
How To Buy Saas
Logo
Register New Account
Reset Password
Shopping cart