skip to content

Zendesk Support Suite

Add your review

Visit Website

Add to wishlistAdded to wishlistRemoved from wishlist 0
Add to compare

What is Zendesk Support Suite?

It can be complicated to provide support across channels — but your customers don’t need to know that. The Support Suite allows your business to have natural conversations with your customers, without letting them feel what’s going on behind the scenes. It’s sophisticated enough to meet complex needs, and simple enough to let you get up and running immediately.

The Support Suite lets you have conversations with customers on any channel (email, chat, voice, and even social messaging apps like Facebook, WhatsApp, Apple Business Chat and more), while keeping all the interactions and relevant context in one place for your agents. It’s a unified agent workspace — helping your teams provide a faster, more personal experience to your customers.

Zendesk is a service-first CRM company that builds support, sales, and customer engagement software designed to foster better customer relationships. From large enterprises to startups, we believe that powerful, innovative customer experiences should be within reach for every company, no matter the size, industry or ambition. Zendesk serves more than 160,000 customers across a multitude of industries in over 30 languages. Zendesk is headquartered in San Francisco, and operates offices worldwide. Learn more at www.zendesk.com.

Specification: Zendesk Support Suite

Platform

Reporting

Dashboards

Ticket and Case Management

Ticket Creation User Experience

Ticket Response User Experience

Workflow

Response Automation

SLA Management

Attachments/Screencasts

Ticket Collaboration

Customer and Contacts Database

Communication Channels

Customer Portal

Email to Case

Chat/Live Support

Social Integration

Interaction

Tickets and Tagging

User Reviews

0.0 out of 5
0
0
0
0
0
Write a review

There are no reviews yet.

Only logged in customers who have purchased this product may leave a review.

Added to wishlistRemoved from wishlist 0
Add to compare
Wild Apricot

Wild Apricot

Sold by How To Buy Saas
Added to wishlistRemoved from wishlist 0
Add to compare
Added to wishlistRemoved from wishlist 0
Add to compare
BlueJeans Meetings

BlueJeans Meetings

Sold by How To Buy Saas
Added to wishlistRemoved from wishlist 0
Add to compare
Added to wishlistRemoved from wishlist 0
Add to compare
WebWork Time Tracker

WebWork Time Tracker

Sold by How To Buy Saas
Added to wishlistRemoved from wishlist 0
Add to compare
Added to wishlistRemoved from wishlist 0
Add to compare
DigitalOcean Droplets

DigitalOcean Droplets

Sold by How To Buy Saas
Added to wishlistRemoved from wishlist 0
Add to compare
Added to wishlistRemoved from wishlist 0
Add to compare
Zoho Campaigns

Zoho Campaigns

Sold by How To Buy Saas
Added to wishlistRemoved from wishlist 0
Add to compare
Added to wishlistRemoved from wishlist 0
Add to compare
RichCall

RichCall

Sold by How To Buy Saas
Added to wishlistRemoved from wishlist 0
Add to compare

Product Enquiry

Your personal data will be used to support your experience throughout this website, to manage access to your account, and for other purposes described in our privacy policy

Report Abuse
How To Buy Saas
Logo
Compare items
  • Total (0)
Compare
0
Shopping cart