What is LiveAgent?
LiveAgent boasts the fastest chat widget on the market and is the most reviewed and #1 rated live chat software for SMB in 2020. Join companies like BMW, Yamaha, Huawei and Oxford University in providing world-class customer service.
LiveAgent is a fully-featured help desk software that helps you bring personalization to your customer interactions with an all-in-one help desk solution.
LiveAgent harnesses the power of an omnichannel universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Personalize your communication by taking advantage of our customer segmentation, automation, built-in CRM, a powerful analytics package as well as our customer knowledge base. Discover over 175+ help desk features and 40+ integrations.
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175+ Features included:
-Real-time website monitoring and statistic
-Live Suggestions as you type
-Feedback and Contact forms
-Agent rating, Gamification
-File sharing and attachments
-Chat button templates and much more.