Consolto

Consolto Review: What is Consolto?

Consolto Review: Consolto is a video chat and live chat platform that enables you to connect with your customers directly from your website or landing page. It is a cloud-based solution that does not require any software downloads for your customers, making it easy and convenient for them to start a conversation.

Consolto is a powerful and versatile video chat and live chat platform that can help businesses of all sizes improve their customer service, sales, and marketing efforts.

Consolto Review: What features do I get with Consolto?

Consolto Review: Consolto offers you a variety of features to help improve your customer service, sales, and marketing efforts. Some of the key features that Consolto provides you are mentioned below in this Consolto Review.

• Video chat and live chat

Consolto enables you to connect with your customers directly from your website or landing page, using either video chat or live chat. This gives businesses the flexibility to choose the best communication channel for their needs and the needs of their customers.

• ClickNTalk page

A dedicated page for visitors to start a video chat or live chat session, even if they are not on your website. This is a great way to capture leads and provide customer support to visitors who may not be ready to commit to visiting your website.

• Screen sharing

Consolto allows businesses to share their screen with their customers during video chat sessions. This can be helpful for troubleshooting problems, providing demos, or collaborating on projects.

• Recording

Consolto allows businesses to record their video chat sessions. You can use this for training purposes, to share with other team members, or to create marketing content.

• Analytics

Consolto provides you detailed analytics on your remote performance, including call and chat data. You can use this information to identify areas for improvement and track your progress over time.

• Customization

Consolto allows businesses to customize the look and feel of their widget to match their branding. This helps to create a seamless experience for customers and makes the Consolto widget feel like a natural part of your website.

• Conversation archiving

Consolto archives all video chat and live chat conversations, so you can easily access them later. This can be helpful for customer support purposes, sales follow-up, or training new employees.

• Collaboration tools

Consolto allows businesses to collaborate with each other during video chat sessions, such as transferring calls and sharing screens. This can be helpful for teams that need to work together to provide customer support or close sales.

• Integrations

Consolto integrates with a variety of popular CRM and helpdesk software, so businesses can easily manage their conversations in one place. This helps to streamline workflows and improve efficiency.

Consolto Review: What’s the pricing of Consolto?

Consolto provides you a variety of plans to choose from, according to your specific needs. A brief about each plan is provided below in this Consolto Review.

1. Free: The free plan includes unlimited video chat and live chat sessions, as well as basic analytics.
2. Smart: The Smart plan costs you 8.20 USD per user per month and includes all the features of the free plan, plus screen sharing, recording, and advanced analytics.
3. Clever: The Clever plan costs you 16.40 USD per user per month and includes all the features of the Smart plan, plus ClickNTalk pages, conversation archiving, and collaboration tools.
4. Genius: The Genius plan costs you 384 USD per month and includes all the features of the Clever plan, plus unlimited video chat hours and a dedicated Consolto Account Manager.
5. Enterprise: The Enterprise plan is designed for businesses with custom needs. To learn more about Enterprise pricing, you can contact Consolto sales.

Consolto also offers a 7-day free trial, so you can try the platform before you commit to a paid plan.