Kayako
Kayako is effortless email, live chat, and knowledge base software that helps
Kayako is effortless email, live chat, and knowledge base software that helps teams be more productive and build customer loyalty.
◷ Last updated: Mar 2, 2022
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Product overview
About Kayako
What is Kayako?
Kayako is effortless customer service software that helps teams be more productive and build customer loyalty.
Unlike legacy support tools, Kayako brings together your multi-channel conversations and customer information, so you can support customers as a team and keep the personal touch, even as you grow.
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Platform
Customization User, Role, and Access Management ReportingDashboards
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Ticket and Case Management
Ticket Creation User Experience Ticket Response User Experience Workflow Response Automation SLA Management Attachments/Screencasts Ticket Collaboration
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Communication Channels
Customer Portal Email to Case Chat/Live Support
Capabilities
Key Features
☎
Platform
Customization User, Role, and Access Management ReportingDashboards
✉
Ticket and Case Management
Ticket Creation User Experience Ticket Response User Experience Workflow Response Automation SLA Management Attachments/Screencasts Ticket Collaboration
⚡
Communication Channels
Customer Portal Email to Case Chat/Live Support
Plans and cost
Pricing
Starting from
Custom pricing
Pricing can depend on the plan, billing cycle, usage, and included features. Confirm current pricing with the vendor before purchasing.
Customer feedback
What Users Say
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