LiveHelpNow help desk software suite facilitates real time, omnichannel customer service communications via Live Chat, SMS, Email, Facebook and Twitter. Top rated by Business.com 8 years running, Inc 500 fastest growing companies list 3 years in a row.
8k+ implementations, with over 2k implementations in Enterprise arena. Starting only at $18.90 per month per agent on annual contract.
| Platform | Customization |
|---|---|
| Ticket and Case Management | Response Automation |
| Communication Channels | Customer Portal Chat/Live Support |
| Interaction | Live Chat |
| Communication | Pop-up Chat Notifications Targeted Emails In-App Messaging |
| Internal Use | Customization Conversation Archiving Lead Development Knowledge Base Team Inbox Customer Profiles |
| Live chat and SMS | $18.90per month | Starting at only $18.90 a month per agent on an annual subscription |
| Call management | $9per month | Starting at only $9 a month per agent |
| Knowledge base management | $18.90per month | Starting at only $18.90 a month per agent on an annual subscription |
| Support Ticket Sofware | $18.90per month | Starting at only $18.90 a month per agent on an annual subscription |
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