What is Kayako?
Kayako is effortless customer service software that helps teams be more productive and build customer loyalty.
Unlike legacy support tools, Kayako brings together your multi-channel conversations and customer information, so you can support customers as a team and keep the personal touch, even as you grow.
| Platform | Customization User, Role, and Access Management ReportingDashboards |
|---|---|
| Ticket and Case Management | Ticket Creation User Experience Ticket Response User Experience Workflow Response Automation SLA Management Attachments/Screencasts Ticket Collaboration |
| Communication Channels | Customer Portal Email to Case Chat/Live Support |
| Inbox | $15/agent/month | A shared email, chat, and social inbox for small teams
|
| Growth | $30/agent/month | Customer service software for growing teams
|
| Scale | $60/agent/month | Customer service software for larger teams
|
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