Kayako Reviews: Details, Pricing, & Features

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Platform	Customization User, Role, and Access Management ReportingDashboards
Ticket and Case Management	Ticket Creation User Experience Ticket Response User Experience Workflow Response Automation SLA Management Attachments/Screencasts Ticket Collaboration
Communication Channels	Customer Portal Email to Case Chat/Live Support

Category: Live Chat Software

Kayako is effortless email, live chat, and knowledge base software that helps teams be more productive and build customer loyalty.

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What is Kayako?
Kayako is effortless customer service software that helps teams be more productive and build customer loyalty.

Unlike legacy support tools, Kayako brings together your multi-channel conversations and customer information, so you can support customers as a team and keep the personal touch, even as you grow.