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LiveHelpNow

LiveHelpNow

Richa Gupta Richa Gupta 3
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What is LiveHelpNow?

LiveHelpNow help desk software suite facilitates real time, omnichannel customer service communications via Live Chat, SMS, Email, Facebook and Twitter. Top rated by Business.com 8 years running, Inc 500 fastest growing companies list 3 years in a row.
8k+ implementations, with over 2k implementations in Enterprise arena. Starting only at $18.90 per month per agent on annual contract.

Specification: LiveHelpNow

Platform

Customization
Ticket and Case Management

Response Automation
Communication Channels

Customer Portal

Chat/Live Support
Interaction

Live Chat
Communication

Pop-up Chat

Notifications

Targeted Emails

In-App Messaging
Internal Use

Customization

Conversation Archiving

Lead Development

Knowledge Base

Team Inbox

Customer Profiles

User Reviews

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