LiveChat

LiveChat

Richa Gupta Richa Gupta 5
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What is LiveChat?

LiveChat – premium live chat and help desk software for business. Designed and built specifically for amazing customer service. Used in 150 countries by over 27,000 companies, including small, medium and enterprise size businesses.

Use LiveChat if you wish to improve customer satisfaction and increase online sales results.

Specification: LiveChat

Platform

Customization
Ticket and Case Management

Ticket Creation User Experience

Ticket Response User Experience

Workflow

Response Automation
Communication Channels

Chat/Live Support
Communication

Pop-up Chat

Notifications

In-App Messaging
Internal Use

Customization

Conversation Archiving

Lead Development

Knowledge Base

Team Inbox

Customer Profiles

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