Top 6 Wati Alternatives You Should Choose in 2024
| Wati Alternatives | Free Trial | Starting Price |
| Sendwo | 1 day | $29/month |
| DelightChat | 14 days | $49/mo |
| Interakt | 14 days | $29/mo |
| Tyntec | 30 days | Custom |
| Freshchat | 14 days | $19/mo |
| AiSensy | 14 days | $18 |
Many brands use Wati for business marketing on WhatsApp and robust API features. It is quite popular for WhatsApp marketing and shared team inbox functions, but if you are looking for some Wati alternatives to compare its features and prices, then I am going to help you out.
You must choose your WhatsApp API Provider wisely because it will be responsible to promote your brand and help you gain new customers. So before you make a final decision, you must research thoroughly to find a BSP that is best suited for your needs. In this blog, I will inform you about all the features and functions you get if you choose Wati, and also some alternatives that you can surely look into. So, keep reading till the end!
What is Wati?
Wati is a popular end-to-end WhatsApp API solution that helps businesses access WhatsApp API and boost their marketing and sales. It offers some robust features like a support dashboard, efficient integrations, APIs, and a no-code WhatsApp chatbot builder to boost effective WhatsApp marketing, sales, and customer support. That is why it is one of the top WhatsApp API providers and is preferred by several brands worldwide.
Features Offered:
- Broadcast bulk personalized messages to customers all over the world.
- Good support dashboard along with agent management and ticket assignment features
- No-code drag-and-drop chatbot builders help you solve common queries 24*7
- Valuable analytics and reports help you to track the performance of marketing campaigns and improve in the future.
- Marketing automation helps to streamline workflow.
- Add and manage client contacts and segmented lists.
- Click-to-WhatsApp-Ads (CTWA) features.
- Offers centralized CRM integrations.
Pricing
| Plans | Monthly Plan | Annual Plan |
| Growth | $49/mo | $39/mo |
| Pro | $99/mo | $79/mo |
| Business | $299/mo | $229/mo |
Why Would You Need Wati Alternatives?
Wati surely provides lots of robust functionality and support to promote your brand on WhatsApp and streamline the workflow. However, it also has a few limitations such as:
- Very basic chatbot features and no added integrations.
- Does not provide a Template Message Strategy.
- Focuses only on marketing on WhatsApp and no other channels.
- Customer support is only available via email and response time is very long.
If these limitations do not suit your brand well, then worry not. Here are the top 7 Wati Alternatives that you can explore before making a final decision.
Sendwo
Sendwo is your one-stop destination for WhatsApp automation and bulk messaging needs. With loads of robust features, affordable pricing plans, and impressive customer support, they are growing as one of the most popular Wati alternatives. Sendwo has partnered with over 1500+ businesses worldwide to assist them in marketing their business on WhatsApp and boosting their sales.
Key Features
- Automated Responses and Chatbots: Sendwo WhatsApp API will help you create and set up chatbots that will always be available to solve queries and help customers out beyond business hours. You can also set automated transactional responses when customers make a purchase, for order confirmation, authentication, order status, etc.
- Sending Bulk Messages: With Sendwo, you can send bulk promotional messages on WhatsApp with no risk of getting banned. Your account will be safe and you can reach a global customer base within minutes.
- Export and Manage Contact Lists You can export contact lists in bulk and manage segmented contact lists for targeted marketing campaigns.
- Manage Multiple WhatsApp accounts: This API will help you add and manage multiple WhatsApp accounts in one place to keep everything hassle-free.
- Schedule Messages: They have a message scheduler feature that helps you set the date and time to send promotional messages in bulk during new launches, special events, and more.
- Send Media-rich Messages: Only text messages won’t suffice to curate a successful campaign. Therefore you can send media-rich marketing messages with attractive pictures, videos, and audio files. They will be much more attractive and engaging for customers.
- Clickable Buttons: You can add clickable buttons to your messages that will help customers directly access your website and products and help boost sales.
- Cloud Import and Free Storage: You can easily connect to cloud storage apps like Onedrive, Google Drive, and Dropbox to save your files. Sendwo also offers you up to 2 GB of cloud storage to save your files and media.
- Edit Your Images: You can edit and make changes to your image files on the built-in image editor before sending them to various campaigns.
Pros and Cons
Pricing
DelightChat
DelightChat is an Omnichannel Customer Support Inbox and a WhatsApp Marketing tool that helps D2C brands for their marketing needs on WhatsApp and other social media channels. It is an all-in-one platform to help e-commerce brands provide better customer support and promote their products and services through WhatsApp marketing. That is why it is one of the best Wati alternatives.
Key Features
- Robust WhatsApp API helps you reach a huge global customer base.
- Common workplace feature to help many team members work from the same WhatsApp Account.
- Send bulk promotional messages.
- Segmented contact lists for targeted marketing.
- Send personalized messages to customers for better engagement.
- Instant automated messages to customers notifying them about order confirmation, shipping and tracking, coupon codes, and more.
- Receive ROI analytics and track the revenue generated from the sales you made after the customer saw your messages and placed an order.
- Easy opt-out for customers who do not want to receive promotional messages.
Pros and Cons
Pricing
| Plans | Pricing |
| Startup | $49/mo |
| Scale | $99/mo |
| Growth | $299/mo |
Interakt
Interakt is an affordable and user-friendly WhatsApp API provider that offers top-notch marketing services. It also helps brands market products and services on other channels like Facebook and Instagram by running CTW ads. With its multi-channel support and advanced features, this is one of the best Wati alternatives.
Key Features
- Run AI-powered WhatsApp ads to acquire new clients from all over the world.
- Easily generate personalized WhatsApp ads using AI that are auto-targeted for the best results.
- Create and automate chatbots using ChatGPT to ensure 24/7 assistance to customers.
- Build your workflows on WhatsApp to seamlessly complete tasks like booking appointments, collecting feedback, etc.
- Manage Interactive Voice Response (IVR) type FAQs for better customer engagement.
- Offers auto chat routing to the most capable agents and hence saves time and effort required for manual sorting.
- Provides a shared inbox for multiple team members to work together and ease the workflow.
- Offers advanced WhatsApp marketing campaign analytics to track conversion and revenue earned.
- Helps integrate your store catalog on WhatsApp through Shopify, Woocommerce, and Excel Sheets.
- Manage incoming orders and send payment reminders and abandoned cart messages.
Pros and Cons
Pricing
| Plans | Monthly Pricing | Annual Pricing |
| Starter | $21 | $202 |
| Growth | $49 | $471 |
| Advanced | $63 | $605 |
| Enterprise | On Request | On Request |
Tyntec
Tyntec is a popular WhatsApp marketing solution that ensures customers a feature-rich experience and ease of use. With several world-class features like Green tick verification, fast onboarding, Support inbox systems, and more, this is one of the best Wati alternatives in the market.
Key Features
- Helps users to integrate WhatsApp with an existing system or use their Support Inbox System to minimize the need for coding.
- Helps you get the Green Tick verification on WhatsApp that proves your brand’s authenticity and helps build trust with customers.
- Superfast onboarding helping you get started with WhatsApp Business API within 48 hours.
- You can send media-rich messages with images, videos, audio, documents, and other files to engage customers.
- Send messages with clickable buttons for better interaction with customers.
- Developer-friendly API
- Seamless integration with third-party platforms.
Pros and Cons
Pricing
| Plans | Pricing |
| Starter | Custom |
| Growth | Custom |
| Enterprise | Custom |
Freshchat
Freshchat, owned by Freshdesk, is one of the leading marketing automation tools that have been in the industry for some time now. With advanced features, multi-channel support, and ample customer support, it is one of the best Wati alternatives to choose from.
Key Features
- Besides WhatsApp, Freshchat helps you market your brand through other platforms like SMS, Apple Business Chat, Google Business Messages, etc.
- You can connect through any messaging app and manage conversations from one inbox.
- Helps you build and manage chatbots to improve conversations beyond business hours.
- You can easily continue to address queries and conversations through live agents through live chat.
- Engage customers with rich messages using audio, video, images, GIFs, and more.
- Seamless Integration with third-party apps.
- Transparent and competitive pricing.
- 24*7 customer support.
Pros and Cons
Pricing
| Plans | Pricing |
| Free | $0 |
| Growth | $19 |
| Pro | $49 |
| Enterprise | $79 |
AiSensy
AiSensy is a leading and reliable WhatsApp API provider that will help you amp up your WhatsApp marketing game with diverse functionality and features. AiSensy is the only platform trusted by Razorpay, and thus you can send Razorpay-generated payment links, subscription slips, and more. Let us take a look at the key features of this Wati alternative BSP.
Key Features
- No-code WhatsApp marketing platform.
- 14-day free trial with premium features.
- Very fast onboarding time and takes 10 minutes to 24 hours to get started with your WhatsApp Business API.
- You can bulk Broadcast messages to a global audience.
- Automate transactional messages for payment confirmation, abandoned carts, shipping, tracking, etc.
- Build and manage AI-powered Chatbots to ensure 24/7 customer service.
- Integrate catalogs on WhatsApp.
- Receive instant payments directly through WhatsApp.
- Seamless integration with other platforms like Shopify, Woocommerce, OpenChat, etc.
- 24*7 customer support through call, email, and WhatsApp.
Pros and Cons
Pricing
| Plans | Monthly Pricing | Yearly Pricing |
| Basic | $20 | $18 |
| Pro | $45 | $40.5 |
| Enterprise | CUSTOM | CUSTOM |
Frequently Asked Questions
Which are the best Wati Alternatives?
I have discussed some of the best Wati alternatives in this blog. They are Sendwo, DelightChat, Interakt, Tyntec, Freshchat, and AiSensy.
Are the Wati alternatives Trustworthy?
All the software mentioned above are legal companies and you can trust them to boost your marketing game on WhatsApp as well as other channels.
How to choose the best Wati alternative?
While choosing the best BSP for your company, you must consider a few things, like your budget, the features you need, customer support quality, and reviews from other users of these BSPs. You must choose wisely, and research well to find the best-suited BSP for your marketing needs.
Final Thoughts
Wati is a very popular BSP that has helped several brands boost their marketing and sales on WhatsApp. But if it is not the best fit for you, then I am sure the Wati alternatives that I have suggested in this blog will surely give you more options to explore. So what are you waiting for? Get Exploring!
