RichCall

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What is RichCall?

RichCall helps you to sell and support remotely providing your customers with a one-touch live support option.

Integrated into your website or kiosk, RichCall allows customers to establish a fully interactive, video-enabled session with a remote expert —this includes co-browsing, app sharing and other web-collaboration tools.

The typical use cases are:
1. Click-to-call, click-to-video and co-browsing for website visitors
Collaborate with your clients on a website. Enrich phone calls with co-browsing on the fly.

2. Mobile camera sharing for sales and support
Show your products remotely. Allow customers to share the mobile camera with an expert.

3. Video communications for kiosks
Equip your kiosks with HD video. Embed live video-assistance into self-service kiosks.

Specification: RichCall

Collaboration Tools

Screen Sharing

Presentations

Whiteboarding

Live Chat

Hand Raise

Meeting Coordination

Scheduling

Recording

Participant Permissions

One-Click Join

Software Type

Mobile

Browser Application

Desktop Application

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