OnContact CRM

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What is OnContact CRM?

OnContact CRM is a full-featured, flexible, mid-market CRM solution that delivers the power to cultivate and grow outstanding relationships, and provides the competitive edge your company needs. Offered as a cloud or on-premise deployment, OnContact showcases complete sales automation, marketing automation, customer service, and contact center functionality wrapped in a responsive interface that adjusts seamlessly across all browser sizes and mobile devices.

OnContact CRM showcases a modern user interface designed to streamline navigation, boost user adoption, increase productivity, and deliver a user experience that is intuitive, flexible, and consistent. It also features superior statistical analysis, global search functionality, interactive reports and dashboards, easy customization tools, and integration with QuickBooks, Outlook, Gmail and more.

OnContact CRM is highly customizable, providing a way for users to adjust their screen formats and change toolbars, buttons, and fields to fit their own individual workflows and business rules. OnContact appeals to the needs of the technology, healthcare, banking, and insurance industries, among others.

Specification: OnContact CRM

Platform

Customization

Workflow Capability

User, Role, and Access Management

Performance and Reliability

Sales Force Automation

Contact & Account Management

Opportunity & Pipeline Mgmt.

Task / Activity Management

Desktop Integration

Customer Contract Management

Marketing Automation

Lead Management

Marketing ROI Analytics

Customer Support

Call Center Features

Integration

Data Import & Export Tools

Reporting & Analytics

Reporting

Dashboards

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