JourneyAI

JourneyAI from TheyDo offers many functions to make it easier to get useful knowledge from customer studies.

1. Automated Analysis:

• JourneyAI automatically sorts customer quotes into categories by identifying themes using keywords and understanding the feelings expressed.
• It groups similar quotes together because they mean the same thing, which helps us understand what customers are worried about and what they say.

2. Data Management and Organization:

• You can upload your text research in different styles, for example .txt files, or you can also paste the content straight into our system.
• JourneyAI organizes your research in a way that is easy to understand, making it simple for you to move around and look into the insights.

3. Advanced Insights Generation:

• The platform assists in finding important patterns and regular subjects in your customer data, which shows parts that need to get better or confirms the strategies you already have.
• JourneyAI aids in putting the most important discoveries and chances for taking action first, by looking at how much they could affect things.

4. Communication and Collaboration:

• JourneyAI establishes a main platform where different teams can find and study customer knowledge, helping them to communicate and work together better across various sections.
• Data visualization makes it simple and straightforward to show insights, helping people who need the information understand complicated details about customers.

5. Additional Features:

• Multi-language help: Although findings are shared in English, JourneyAI is capable of examining text from interviews and studies that have been done in different languages.
• The platform can combine with other tools that your company uses for managing data, making the work processes smoother and putting all customer information in one place.

You should know that the features and functions you have can be different based on your subscription type and what roles or permissions people in your company are given.